Refund policy
Returns & Exchanges
We want you to feel good about your AMAN purchase. If your item isn’t right for you, you can request a return within 14 days of delivery.
Return eligibility
Items must be unworn, unwashed and unaltered, with original tags attached. Trying an item on for fit is fine. Please include your order number or proof of purchase.
Items clearly marked final sale and personalised or custom-made items are excluded from change-of-mind returns.
How to request a return
Email amanpeacewear@gmail.com with your order number and the item you wish to return. We’ll provide return instructions and the return address.
Please contact us before sending anything back. Approved returns must be shipped within 7 days of receiving return instructions.
Return shipping
Customers are responsible for return shipping costs for sizing, preference or change-of-mind returns. AMAN does not provide free return labels for these returns.
Please use a tracked service and retain your proof of shipment. Original delivery charges are non-refundable for change-of-mind returns.
Refunds
Once we receive and inspect your return, we’ll notify you of the outcome. Approved refunds will be issued to your original payment method within 10 business days. Your bank or payment provider may require additional processing time.
Exchanges
For a different size or colour, please request a return and place a new order. Availability cannot be guaranteed.
Damaged, defective or incorrect items
If your order arrives damaged, defective or incorrect, email us as soon as possible with your order number and photos. We’ll arrange an appropriate resolution and cover any necessary return shipping for a confirmed fault or fulfilment error.
Our hand-finished pieces may have slight variations in embroidery and embellishment. These reflect the making process; they do not excuse defects or items that differ materially from their description.
Your rights
This policy does not limit any rights or remedies available under applicable consumer law.